Who we are and how to reach us
Sophyra Limited is a company registered in Ireland (company number 817595) with its registered office at First Floor, Penrose 2, Penrose Dock, Cork, T23 YY09, Ireland. The Head’s Companion is a Sophyra Limited product.
These terms cover The Head’s Companion and the AI Policy Packs. This section and the Governing law section apply to both. Each other section applies only to what it names.
For any question about these terms, write to info@sophyra.ie. For privacy and data requests, write to privacy@sophyra.ie; our privacy notice explains how we handle personal data.
The Head’s Companion
Independence
The Head’s Companion and its operator, Sophyra Limited, are independent and are not affiliated with, endorsed by, or acting on behalf of ISI, the Department for Education, or any inspectorate.
Nature of the service
The Head’s Companion is a tool that helps a school leader stay organised against the Independent School Standards, which ISI and Ofsted inspect against, the duties of England academies and maintained schools mapped to Ofsted’s inspection toolkit, and the Standards for British Schools Overseas. It does not give regulated, legal or safeguarding advice. Guidance is to verify against the source, not a guarantee of compliance.
Documents your school uploads are stored as working copies for your convenience. The Head’s Companion is not a document management system of record: keep master copies of all policies and evidence in the school’s own filing system. Uploaded documents are deleted thirty days after an account closes, in line with the privacy notice.
Your responsibility and our liability
Your content and interpretation. The Head’s Companion is a tool. Its assistant helps you draft, check and redraft your policies, and every draft it produces is for the school to review, amend and adopt as its own. How you complete your register, the policies you adopt, the evidence you gather and record, and how you interpret and apply each standard to your school are the school’s responsibility. The final judgment on every policy and every compliance decision always resides with the Head, and we are not responsible for the content a school adopts or for the way it interprets or applies a standard.
Our standards. The standards and duties in the product are taken directly from the official sources, including the Independent School Standards, the statutory duties of maintained schools, the Standards for British Schools Overseas and KCSIE, together with any optional accreditation framework your school chooses to add, and we make every effort to keep them current as regulatory changes come into force. We signpost each source so you can read it in full, and the published source is always the authoritative version.
Not advice. The product shows you what a standard requires and points you to its source. It does not give regulated, legal or safeguarding advice on how to meet it, and it does not replace inspection or professional judgment.
Limitation of liability. To the fullest extent permitted by law, we are not liable for any inspection outcome or regulatory finding, or for indirect or consequential loss, arising from the content a school produces or the way it uses the product. Our total liability to you in any twelve-month period is limited to the fees you paid us in that period. Nothing in these terms excludes or limits any liability that cannot be excluded or limited by law, including for death or personal injury caused by negligence, or for fraud.
Acceptable use and intellectual property
The Head’s Companion, including its design and software and in particular its obligations library and readiness framework, is the intellectual property of Sophyra Limited and is protected by copyright and database right. Your subscription, and any free trial, is a licence to use the product for the internal purposes of your own school. You may not copy, reproduce, extract, scrape, reverse-engineer, resell, or use the product or its content to build or assist a competing product. A free trial is for genuine evaluation by a bona fide school only.
Subscription, payment and renewal
Free trial. A trial lasts 21 days from completion of your school setup, needs no card and ends without charge. When it ends, access pauses until a subscription is taken. The school’s records are kept meanwhile and are deleted when the account is closed, or sooner at the school’s request, as the data processing terms describe.
Subscription and price. A subscription covers one school for twelve months and is billed annually in advance at the price shown on the subscribe page when you subscribe. The price is fixed in the currency of the school’s location as given at registration: pounds sterling for schools in England, the Channel Islands, the Isle of Man and Gibraltar, euro for schools elsewhere in Europe, and US dollars for schools outside Europe. Prices exclude VAT, which is added where it applies. A school that subscribes on or before 31 August 2027 keeps the launch price, in its currency, for as long as it stays subscribed.
Paying. You may pay by card, or ask for an invoice. An invoice is issued to the billing contact you name and is payable within 30 days by bank transfer or card; access starts on the day it is issued. Sophyra Limited is the seller on every payment, and Stripe is our payment processor.
Renewal. The subscription renews automatically for a further twelve months at the end of each subscription year, charged to the card on file or invoiced in the same way as the first year, and a reminder is sent before each renewal.
Cancellation and refunds. The Head may cancel at any time from Manage billing. Cancellation takes effect at the end of the current subscription year and access continues until then. We do not refund the unused part of a subscription year.
Unpaid invoices. If a card payment fails or an invoice is not paid by its due date, we may suspend access until payment is received.
See also, on The Head’s Companion website: Data processing · Legal notice
AI Policy Packs
Who may buy
The AI Policy Packs are sold through The Head’s Companion website to schools and educational organisations for professional use, and not to consumers. By purchasing, you confirm you are buying on behalf of a school or educational organisation.
Editions, price and payment
Choose the edition for your school’s setting on the AI Policy Packs page. Each is a separate one-off purchase, with no software subscription required.
Pay securely by card; payment is handled by Stripe. Prices exclude VAT, which is calculated at checkout based on your school’s country; VAT-registered schools can enter their VAT number at checkout. If your school would rather pay by invoice or purchase order, write to info@sophyra.ie and we will arrange it.
Delivery and licence
Your pack is delivered by email immediately after payment and is available to download as an editable Word document, licensed to your school.
Each pack is licensed for use within the buying organisation only. It may not be redistributed, resold, or shared with parties outside the buying organisation. Copies may be watermarked with the buying organisation’s details at delivery.
Refunds
Because delivery is immediate, by purchasing you agree that the goodwill refund policy is limited: within seven days of purchase we will review a refund request where the pack does not match its published description, but once the files have been delivered a refund is otherwise not available. This does not affect any rights that cannot be excluded by law.
Using a pack
Adapt the documents to your school, then complete your own review and approval process before using them. Guidance to verify against the source, not a guarantee of compliance.
Governing law
These terms are governed by the laws of Ireland.